Corporate Communications Assistant I - London Hydro Inc.

Under the direction of the Program Manager, Marketing & Corporate Communications, the Corporate Communications Assistant I plays a key role in supporting the organization’s communication, marketing, and engagement initiatives. The incumbent provides administrative, team, and stakeholder support while assisting with content creation and distribution, data monitoring and reporting, event coordination, and community engagement activities. This position contributes to the consistent and professional delivery of internal and external communications, ensuring alignment with corporate objectives, brand standards, and organizational values. The successful candidate will thrive in a fast-paced environment, demonstrate exceptional attention to detail, and maintain the highest level of discretion when handling confidential matters.

WHAT YOU WILL DO
Content Creation & Distribution
• Coordinate the printing of corporate communication materials with local printers.
• Update content as directed on internal and external corporate websites and engagement boards in collaboration with the business.
• Assist in the creation and distribution of social and traditional media (including but not limited to newsletters and social media posts).
• Administers the intake, tracking, and distribution of customer emails to ensure timely and appropriate follow-up across the organization.
• Contribute to the drafting, proofreading, and formatting of materials such as briefings, reports, presentations, and press releases.
• Assist in the creation and submission of corporate awards submissions.

Data, Information and Reporting
• Assist with research to determine the demographics for programs, services, and corporate communication pieces.
• Monitor, measure, and report on social media discussions, media opportunities, media exposure and brand interactions.

Stakeholder Support, Event Coordination & Community Engagement
• Coordinate workshops and events for local organizations and groups.
• Participate and assist with the planning of corporate and community events.

General Support
• Manage the maintenance and inventory levels of the corporate promotional materials stock.
• Coordinate and organize the merchandise stockroom.
• Provide administrative and communications support to ensure an organized, professional, and responsive Communications & Marketing department.
• Greet and assist visitors, coordinate meetings, maintain records and communication files, and support onboarding and internal messaging.
• Track departmental initiatives, expenses, supplies and invoices.
• Handles confidential matters with discretion.
• Perform other duties related to the above job purpose.

Crisis Management
• Participate in the organization’s crisis management strategy activities.
• Perform other duties related to the above job purpose.

WHAT YOU WILL BRING
We welcome applications from all candidates, including those whose knowledge, skills, and experience have been developed through alternative pathways from the requirements listed below. London Hydro, at its sole discretion, may deem a job applicant to meet the job requirements if they have sufficient skill, alternate education, and/or experience related to the role.

• A graduate of a Community College diploma program requiring more than two years to obtain PLUS additional specialized training in a related area.
• Proficient use of design software programs such as Adobe Creative Suite.
• Experience with website maintenance.
• Proficiency in MS Office applications (Word, Excel, PowerPoint) and G Suite.
• Familiarity with social media platforms and content creation.
• Strong writing, editing, and proofreading skills, as well as strong oral communication abilities.
• Strong interpersonal skills and ability to work collaboratively as part of a team.
• Excellent time management and organizational skills, with a commitment to accuracy.
• Creative and customer-focus mindset.
• Position necessitates a high degree of tact, confidentiality, integrity, ability and initiative to work independently.
• Flexibility to adapt to changing project requirements and priorities.
• Valid Class G Driver’s License.

WHY JOIN OUR TEAM
London Hydro has been recognized by Canada’s Top 100 Employers as one of the 2025 Southwestern Ontario’s Top Employers. This recognition is a testament to our unwavering commitment to excellence and our dedication to fostering an environment where every team member can thrive.

•    Competitive Salary
•    Comprehensive Benefits Package, Including OMERS Pension Plan
•    Competitive Vacation days with credit for professional experience
•    Maternity/Parental Leaves Top Ups
•    Learning & Development Opportunities
•    Recognition & Social Programs
•    Wellness and Employee & Family Assistance Program
•    On-site Cafeteria & Free Fitness Centre
•    Corporate Cellphone
•    Hybrid Work Arrangement
•    Positive, Collaborative and Safety-Focus Culture

Want to learn more about what makes London Hydro a great place to work? Watch our short video https://youtu.be/Pxw0_ZRnSKg, check our Strategic Plan 2025-2030 or visit our website at www.londonhydro.com.

SOUNDS LIKE A GOOD FIT?
Submit your application through the link below by November 14, 2025.
https://careers.londonhydro.com/job-invite/321/

BACKGROUND CHECKS & OTHER INFORMATION
The successful candidate will be required to complete a Criminal Record and education check prior to the commencement of employment.

While we appreciate all applications received, only those invited for an interview will be acknowledged.  In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada.

London Hydro is committed to fostering a corporate culture and climate that values and supports a diverse, equitable and inclusive organization. London Hydro is an equal-opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.

We recognize the importance of work-life balance. Currently, we offer a hybrid work arrangement (In-Office and Remote) in accordance with London Hydro policy. Please note remote work is not guaranteed in the future and is subject to change.